Telephone Survey Scam

Please be aware of this new scam!

A new fraud scam raised its ugly head in the Philadelphia area.

Credit union members should be alerted not to reply to an automated message that states is was sent by the credit union's Fraud & Security Department and that their credit card account has been suspended. The message continues leaving instructions to dial variations of the exchange, usually beginning as 515-414-xxxx with the last four numbers constantly changing. Once this number is reached, an automated voice asks for the 16-digit credit card number and then the PIN number.

These calls have been received by both members and non-members. Individuals who have replied and disclosed this information have reported immediate fraudulent transaction activity in Spain and Romania. The monetary loss is significant.

Should you or anyone you know experience this scam, please report the specifics to the FBI at 610-353-4500.